Policies

Terms & Conditions

Welcome to LagnaLK (lagnalk.com) ("we", "us"). By using this website you agree to these terms.

The service

• LagnaLK generates computerised Sri Lankan astrology (jyotisha) readings — horoscope (kendare) reports, porondam compatibility matching and daily readings — from the birth details you provide, in Sinhala and English.
• A free summary report is available to all visitors. The complete report for a horoscope is unlocked by a one-time payment: in Sri Lanka, LKR 600 per horoscope or LKR 300 for registered members; elsewhere, a flat USD 10 or USD 3 for registered members. There are no subscriptions or recurring charges.
• Two payment methods are accepted in Sri Lanka: (a) direct bank deposit/transfer to our published bank account, verified manually against your uploaded deposit slip, and (b) card payment processed securely by Stripe. Outside Sri Lanka, card payment via Stripe is the only method offered. We never see or store your card details.

Important — nature of the content

All readings are astrological guidance only, generated by software using classical jyotisha rules. They are provided for informational and cultural purposes and are not a substitute for professional medical, financial, legal or psychological advice. Major life decisions should not be made solely on the basis of a reading.

Accounts

• You are responsible for keeping your account credentials secure.
• Registered members may save horoscopes to their account and view them from any device.
• We may suspend accounts used fraudulently or abusively.

Accuracy of inputs

Reports are computed from the birth date, time and place you enter. Please check them carefully — a report generated from incorrect birth details is still considered delivered.

Privacy Policy

This section is written in plain language on purpose. We follow the principles of the EU's General Data Protection Regulation (GDPR) for every user of this site, wherever you are — not only if you happen to be in Europe.

Who is responsible for your data

LagnaLK (lagnalk.com), based in Sri Lanka, is the "data controller" — the one responsible for your data and for answering this policy's promises. Contact details are in Contact Us below.

What we collect, and why

• Birth details (date, time, place) you enter — used solely to compute your reading. Saved horoscopes are stored against your account so you can reopen them; guest horoscopes are kept only in your own browser. Why: we can't generate the reading you asked for without them.
• Account details — your e-mail address and a securely hashed password, if you register. Why: to sign you in and keep your saved horoscopes tied to your account.
• Payment records — bank-deposit slips you upload (used only to verify your payment), the amount and date, and order/payment references returned by Stripe or Google Play. Card numbers are handled entirely by Stripe and never reach our servers. Why: to confirm you paid, and because Sri Lankan accounting law requires us to keep a record of money received.
• E-mail addresses you choose to share a reading with — if you use the app's "Share" option, we ask for up to 5 e-mail addresses, send each one a link, and ask them to confirm their address before it opens (so a forwarded link on its own isn't enough). Why: you asked us to send it to them, and the confirmation step protects the person you shared it with, not just you.

We do not sell your personal data. We share it only with: Stripe, for card payments; Google Play, for purchases made inside the Android app; Microsoft Clarity, for the usage analytics described below, only if you accept it; whoever you choose to share a reading with; or where the law requires it.

How long we keep it

• A bank-deposit slip that turns out not to be a valid payment (rejected) is deleted automatically 90 days after rejection.
• A registration that never confirms its e-mail address — and so can never sign in — is deleted automatically after 30 days.
• Everything else is kept until you ask us to delete your account (see "Your rights" below), or for as long as you keep using it.

Your rights

You may, at any time:

• See a copy of everything we hold about your account — saved horoscopes, unlock and payment records, and deposit-claim receipts.
• Correct anything that's wrong — birth details can be fixed yourself by saving the horoscope again with the right ones; for your e-mail or name, ask us.
• Delete your account and everything on it, including any uploaded deposit slip. This cannot be undone. One exception: if you've made a payment, Sri Lankan accounting law requires we keep a minimal record of it (the amount and date) even after deletion — it contains nothing that identifies you once your account is gone.
• Get a portable copy of your data — we send it as plain JSON, a format readable by other software, not a screenshot or a PDF.
• Object to, or ask us to limit, how we use your data.
• Withdraw your consent to analytics at any time — see Analytics below.

To use any of these, e-mail us (see Contact Us below) with what you'd like — we don't currently have an in-app button for this, so it's handled by a real person, normally within a few days and never more than one month. If you're ever unhappy with how we've handled a request, you have the right to complain to your country's data protection authority.

Analytics

We use Microsoft Clarity on this website to see how it is actually used: which pages are opened, where visitors arrive from, device type and country, and recordings of on-page interaction such as clicks and scrolling. We use this to find the parts of the site that are broken or confusing. The data is processed by Microsoft under its own privacy terms.

Clarity never receives your password or your card details, and it never runs until you accept it in the banner shown on your first visit — declining, or not answering, keeps it off and the site works identically either way. Your answer is remembered in this site's local storage; clearing it makes the banner ask again.

Cookies and local storage are used to keep you signed in, to remember your language choice and your analytics consent, and — only once given — for the analytics above.

Refund Policy

• Paid reports are digital products delivered instantly after successful payment. Once a full report has been unlocked and delivered, the fee is non-refundable.
• If you were charged but your report did not unlock, contact us within 7 days with your payment reference — we will either unlock the report or issue a full refund.
• Duplicate payments for the same horoscope are refunded in full.
• Approved refunds are returned to your bank account (deposits) or through Stripe to your card, normally within 7–14 working days.

Delivery Policy

• All products are digital. Nothing is shipped.
• Card payments (Stripe): the full report unlocks immediately on this website after payment. Bank deposits: we verify your uploaded slip and unlock the report, normally within a few hours (maximum 24 hours). It can be read online and downloaded as a PDF.
• Registered members can reopen their unlocked reports at any time from any device by signing in.
• If your report has not unlocked within 15 minutes of payment, use the "I have paid — verify" button in the app, or contact us with your payment reference.

Contact Us

Send us a message